Service Offering
WEBMART®'s simple aim is to give you the best print at the best price with as little hassle as possible.
- you place your order with us on-line or via a Print Sales Consultant.
- you will be partnered with one of our Customer Service Team based typically at the nearest service centre to you (Barnsley, Bicester or East Kilbride). They manage the project from the order stage to final delivery, pro-actively working with you on file-formats, press-passes, delivery/media schedules etc. Our team has over 400 years of print management experience so you're in good hands!
- you rank our service and our Print Sales Consultants work with you to define the best relationship going forward.
It really is that easy and if it's printable we can print & project manage it for you!
SERVICE LEVELS
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| Instant Print Prices |
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| On-line project tracking |
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| On-line updates customer service support |
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| SMS updates at key production points |
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| Dedicated account management team |
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| Dedicated Print Consultants for client visits |
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| Accompanied press-passes at our printers |
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| Key account management team |
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| Use of 'Print manager' and software |
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| Use of Storesmart Software |
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| Strategic reviews and market analysis |
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| On-site Support |
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There are two ways we typically work with clients
TACTICAL: we work with you on an ad-hoc basis. You give us an order, we project manage it & you use us again when you next need us. Simple.
STRATEGIC: once contracted we work with you, understanding your business needs & pro-actively interpreting them into cost-effective marketing communications to help deliver to your business as much new added value as possible. We can bring world-class ideas & strategies to help your business through our dedicated Key Account Management team. If this is of interest & you'd like case studies please email simon.biltcliffe@webmartUK.com and outline your need.
Either way, we'd love to help!



