We ask for feedback from our clients to make sure we are exceeding their expectations in all things print!

Client: Holly Howson, Designer, West Sussex County Council
Print Consultant: Darren Cummings
Production Manager: Mark Robinson
I just wanted to say thank you both so much for all your hard work and help on the brochure, everyone is really pleased with it and I think it looks really good.
I will let you know about the print process as soon as I can, but I hope we can work together in the future.

Client: Sue Hindmarsh, , Sunderland City Council
Print Consultant: Mark Robinson
Production Manager: Tony Coxon
Very pleased with the look of the programmes, also very happy with the quality of the stock, could you ensure that everyone involved are thanked for their input & help given and also for keeping in touch every step of the way, been a pleasure doing business with you all.

Client: Luke Hayward, Kathmandu
Print Consultant: Mark Robinson
Production Manager: Norman Macaulay
With operations in UK but being based out of New Zealand, time zones present a challenge to managing print production. We need a printer who we can rely on to respond remotely and print to a high quality without us being there. WEBMART® is such a printer.

Client: Paul Devlin, Glasgow Angling Centre
Print Consultant: James Neely
Production Manager: Norman Macaulay
Glasgow Angling Centre has been doing business via Catalogues and printed leaflets for 10 years or more,we have had many printers over the years and have used most of all the big boys I can honestly say WEBMART® have been a breath of fresh air for us we have now been dealing with them for around 4 years and have have little or no problems,they have pulled us out of a hole a couple of times.
We have also found the prices very competitive and we saved ourselves thousands of pounds over the years this combined with the fantastic service I would have no hesitation referring them to anybody who needs any type of print work done.

Client: Cherrill Mends, MandMDirect
Print Consultant: Darren Cummings
Production Manager: Mark Robinson
We've received our file copies and everyone loves the size and look. So much, that everyone wants their own personal copy! Can you check with Badenia and see if there are any overs that we could have?
We're very pleased with the job and hope that the response rate matches our enthusiasm!

Client: Ben Croucher, Ubisoft
Print Consultant: Jake Kenny
Production Manager: Jake Kenny
A major account gave us a total of 3 days to receive, approve, print and deliver inlays into their distribution warehouse. However, these are pre-order inlays requiring a visual rework of each inlay, with a different pre-order incentive for each account... (not only for that client, but other accounts as well) and also each of the different console platforms.
With very short notice, Jake tackled this challenge head on and turned it around in more than enough time to meet our Friday delivery deadline. This not only saved us from having to pay our clients to create the inlays themselves but it also aided our relationship with retail and allowed us to maximize our pre-order as early as possible. I couldn't have asked for anything more!

Client: Ian Macholl, Watco
Print Consultant: Mark Sprintall
Production Manager: Norman Macaulay
I am very pleased with your service - Mark Sprintall is very good
Very prompt quotations are always useful and sometimes give one printer the edge over alternatives; The more support Mark has in order to give (accurate, low) quotations quickly, say <24 hours, the better.

Client: Celia Hingston, Craghoppers
Print Consultant: Darren Cummings
Production Manager: Richard Whyte
The office copies arrived and the catalogue looks superb. Thank you for all your work on this. Even the buying team who are notoriously difficult to please were impressed. There was only one person who dared to point out a misused apostrophe and he soon regretted it!!
Thanks again

Client: James Bartys, The Response Team
Print Consultant: Mark Robinson
Production Manager: Kim Manley
WEBMART® are truly a superb company. The service is brilliant, their rates are exceptional, their technology is unrivalled and they are even a terrific bunch of people to work with. We look forward to doing lots more business with them going forward. Thanks for helping us to give a better service to our clients.

Client: Colette Keaveny, Glasgow City Council
Print Consultant: James Neely
Production Manager: Norman Macaulay
Thanks for your letter and the Paperclip holder, which I will add to my collection.
With regards to feedback I am extremely happy with the service provided by WEBMART® and enjoy working with James & Norman.

Client: Michelle Blackmore, CSMA
Print Consultant: Mark Sprintall
Production Manager: Simon Cooper
We had a requirement to web print and I instantly thought of WEBMART® because of its superior quality and service. WEBMART® then went on to print our External Inserts.
Mark Sprintall always makes us feel like we are of top importance to WEBMART® and I know we are not anything like their biggest clients. What we find so endearing about WEBMART® is that this customer service is evident with all your staff. Everything gets printed to budget, to time and delivered accurately. This is important as we are busy people and if we had to worry about chasing our jobs it would add to our work load. As a result we don't need to deal with WEBMART® that often, which is a shame as you are all so nice, but a credit to you all as it leaves us to get on with things.
WEBMART® more than live up to our expectations. You do everything we expect you to do, and more ... your team go above and beyond the call of duty.
It's a pleasure working with WEBMART® I only wish we had more call for web based print work.

Client: Colin James, Publishing Manager, History Today
Print Consultant: Simon Biltcliffe
Production Manager: Tony Coxon
I have just received a letter from you requesting our thoughts about you as a supplier.
I conducted a snap survey of everyone at HT who was available for comment (that's me) - and 100% said "we all love WEBMART® Does my sweetie allowance increase now?"
All the best, to the best ever WEBMART® Ltd I have ever had the pleasure to work with. Hurrah!

Client: Pam Bains, Puzzler Media
Print Consultant: Simon Biltcliffe
Production Manager: Tony Coxon
You are living up to our expectations.
You are doing everything we expect you to do.
There isn't anything that you are not doing for us that we would like you to do.
You cannot do more for us... you already do more than we expect.

Client: Matt Turner, Creative Pod Group Ltd
Print Consultant: Kim Manley
Production Manager: Simon Cooper
I work with many printers all over Europe and I must say that WEBMART® really is one of the best! I find it very reassuring that they have credit terms and maximum account credit in-place as I know that they take their clients and their business seriously. I have currently placed 4 large jobs with them in three months and each one has gone very smoothly. WEBMART® always go beyond the call of duty and are certainly singing off the same hymn sheet as me, which is something money can't buy.
I would undoubtedly recommend WEBMART® to anyone looking to establish a long term, professional relationship. Building credit is not easy especially with a printers so understandably the short term can be a little frustrating but I can assure you that if you are looking for long term success and strategies then WEBMART® really is the perfect print partner.

Client: Tony Knight, Thomson
Print Consultant: Mark Robinson
Production Manager: Lee Smith
Mark Robinson is doing a sterling job. My boss was very impressed with the presentation Lee Smith and Mark gave and the subsequent prices you delivered for one of his inserts when we first started working with you. Since then we have found Mark to be always available, helpful, professional and he has even saved me money by suggesting better use of paper on large runs!! You are the only printer we use as the prices and service we receive are first class.
'We find WEBMART® great to work with as they can turn the print jobs round very quickly and are always accommodating with deadlines.'

Client: Mike Wynne, Walks Worldwide
Print Consultant: Derek Boyle
Production Manager: Norman Macaulay
We are very pleased with both brochures printed by WEBMART® both the quality of the product and the efficiency of your organisation.
WEBMART® can organise print training to be as technical or as simple as required, in Web Offset, Gravure, sheetfed, digital and Point of Sale printing. We will tailor the training to clients needs and experience. The training will involve a process workshop, explaining the technical element of the chosen process, coupled with a factory tour demonstrating how a job would migrate through departments including administration, pre-press, printing, finishing and despatch and post production wash up.
To benefit from this low-cost print training, please contact Claire Heaton, PA to Sales on 01869 321321 or claire.heaton@webmartuk.com
Milton Bayer - Top 100 UK Design Agency
Client: Gavin Kyle, Production Manager, Milton Bayer
Print Consultant: Darren Cummings
Production Manager: Lee Smith
WEBMART® have lived up to my expectations when producing work for me. Print quality is of a high standard. Here at MB we have an obligation to turn quotes around in 24 hours. So turn around time for quoting can be very tight. WEBMART® are doing everying I expect!
All in all I'm very happy with the service WEBMART® provide, and I will continue to use them in the future for my larger print requirements.