Frequently Asked Questions

No. We work strategically as a sales team for our printers, so that they can take costs out of their business, allowing us to deliver the same print at the same quality for less.

We use our category directors to source the most appropriate printer at any point in time, and our software to do algorithmic trading that ensures the right capacity and capability is always matched. This is a unique combination that you can only get through Webmart. In this way, the printer works more efficiently, the end client gets a better price/quality combination and we can continue to offer the most innovative service in the UK.

That’s understandable, and if you have a predictable, consistent requirement we can totally get that. If, however, you need to use a number of printers over a range of different processes in a time-pressured way, that’s where our account management team can help to offer a responsive and consistent service to you and your company, taking all the hassle out of it… Well as much as possible anyway!

Surprisingly, no. We print everything. We started off as specialists in web offset (and still are) but diversified into all printing processes shortly after. Meaning, if it’s printed, we can deliver it!

We have three offices. Our HQ is in Bicester, next to the M40 (and not far from Oxford). We also have a Northern office in Barnsley and a Scottish office in East Kilbride near Glasgow.

Nope, and we never will. There are thousands of great printers in the UK and Europe – what Webmart does is find the best and work with them to produce quality jobs, time after time. That allows us to focus on all the non-manufacturing tasks that are needed to make sure your project is successfully completed. We advise and consult, project manage, arrange logistics, create software tools to increase productivity/quality and reduce costs, and continually monitor our own and our suppliers’ performance. The end result is, we believe, consistently higher quality and lower costs for our customers.

Out of around 12000 printers in the UK, we have selected 300 to work with regularly. 300 sounds a lot, but that covers everything from web-offset to digital, from building wraps to promotional items. Many of these we have worked with on several hundred separate jobs. After each project, we analyse our own performance and that of our supplier. Webmart and our clients both rank the supplier’s performance on several key measurements. That way, we know who are consistently the best performers and who to steer clear of. Our clients benefit from this accumulated experience of many thousands of projects. Hurray!

That depends on when it’s needed for, the specification of the work, and the time of year (in the run up to Christmas, capacity can become really scarce). Because we have over 300 quality-managed suppliers to choose from (most of whom operate 24/7), we can usually work to any schedule. Time from artwork to delivery can be as little as 24 hours, but again, this depends on the complexity or size of the job.

Geographically, we buy the vast majority of our print from the UK, but also source from mainland Europe as well. And if you want to know exactly which printer we’ve chosen for your project, that’s absolutely fine (we work very transparently). Once we have identified the most suitable supplier, we are happy to discuss the options with you and arrange factory visits, if it puts your mind at rest. But don’t worry, whichever printer we select, you have the assurance that Webmart monitors the quality and performance of each printer we use, so your project is in safe hands.

Absolutely not – a poor quality print job doesn’t make anyone happy. We constantly quality-assess our printers and use our own, unique software to ensure that capacity is available. We then give you a best price from those printers who offer quality and availability. That way you get the best print at the very best price.

Because we buy print so effectively (we know the price of print and shop around from over 300 approved suppliers), we can add a small margin to each project and still offer print at very competitive rates – usually at better prices than going direct.

Wow, lots of reasons. We compare the prices of hundreds of companies to make sure we get you a great price. We have considerable buying power in the market – combine that with unparalleled market intelligence, and our customers can be sure of great value print, time after time. Not only that, but unlike conventional printers, we can print anything and everything, getting you a great price whatever the project type. And finally, our expert consultants and project managers can provide advice and cost-savings, from the inception of the project through to delivery, ensuring you pay the lowest price possible for the most effective print.

We independently monitor all our suppliers for the quality of their print, their reliability, timeliness and the quality of their communications. That way, we can ensure we use only the best suppliers for your project – ones who we can rely on to make sure the project runs smoothly and all goes to plan. If unexpected things do happen (either on the supply-side or on your side, such as when your deadlines are brought forward or you change the specification), our project managers are experienced in handling change and know how to resolve problems, often before they arise.

By optimising your printing, by analysing your data for mailing (an early and incredibly important part of reducing mailing costs), then using the optimal route to the customer. Our print consultants have heaps of experience of reducing cost in this way and understand the most cost-effective mailing options (mail can typically account for 70-80% of the pack!). Here’s an example of how we did it for one customer when Royal Mail raised their prices.

We help out a wide range of clients with cleaning and optimising their data, managing their personalised printing, then ensuring they’re maximising the effectiveness (and savings) in fulfilment and postage. It’s what we do day-in, day-out, and we work with the best suppliers in the country to make sure you maximise the returns on your campaigns.

Most UK presses are constructed to handle A4 sizes, as these are the most popular format. After A4, the next most popular (& therefore economical) size is 195 x 210mm. Then it’s 210 x 148mm. Having said that, many presses in continental Europe are set up to handle a range of other sizes, but the economy of each is very much dependent on quantity and sizes.

While the months running up to Christmas are an obvious time where capacity is short and prices can rise, times when prices fall are very much dependent on the type of print job. Our procurement team are experts in finding savings throughout the year and our consultants will advise you once you have an idea of the specification of the job. If you already know, why not give us a call to discuss on 01869 321321 (or email enquiries@webmartuk.com)?