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The Offset Journal

Email Personalisation with Tesco’s Lead Marketer

Tesco supermarket sign illustrates an article where Tesco's lead email marketer shares tips and tricks on how they optimise their emails with personalisation

Really fascinating insight into how Tesco’s leverage their customer data to make ultra-personalised emails. The results? Orders per customer increased by 0.4%, items per customer increased by 0.5%, and ‘basket adds’ increased by 0.7%. Decent returns when you’re talking about £44bn UK turnover!

Level: Advanced

15 minute read.

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