Bespoke Digital Menu Experience for Cloud23
Client
Cloud23
Services
Sectors
Overview
Cloud 23, a unique cocktail bar in Manchester renowned for its creativity and breath-taking skyline views, wanted to elevate their customer experience.
The goal? To design an interactive digital menu that wowed customers, streamlined their cocktail selection process, and eliminated the need for static printed menus.
The Challenge
Cloud 23 needed a solution that would:
- Work flawlessly on smartphones via QR codes placed on customer tables
- Be fully responsive for both desktop and mobile users
- Provide a visually engaging, seamless user journey to make browsing and choosing cocktails simple and enjoyable
- Allow for quick updates to menus without the costs and delays of reprinting
In addition, the menu needed to reflect the personality and creativity of Cloud 23’s cocktails through unique visual storytelling.

The Solution
We delivered a bespoke, interactive digital menu experience with the customer at its heart:
1. Immersive User Journey
A streamlined interface featured a welcoming splash screen to set the tone. From there, customers could effortlessly navigate cocktail categories with intuitive alcohol scales and clear pathways to help them make the perfect choice.
2. QR Code Accessibility
To ensure convenience, QR codes placed on tables gave customers instant access to the digital menu on their smartphones—no app downloads required. The design was fully responsive, guaranteeing a flawless experience whether viewed on mobile, desktop, or Cloud 23’s website.
3. Visual Storytelling Through Bespoke Illustrations
Each cocktail was brought to life with hand-crafted illustrations inspired by its unique story and ingredients. These captivating visuals enhanced the customer experience and added an extra layer of intrigue to the menu.
4. Dynamic, Flexible Design
The digital format allowed for real-time updates to cocktail offerings, pricing, or seasonal specials—saving time, reducing costs, and eliminating print waste.


The Results
The new digital menu delivered on every front:
Enhanced experience
With an engaging and interactive design.
Sustainability benefits
Reduced reliance on print, resulting in cost savings and sustainability benefits.
Quick, flexible updates
Ensuring the menu always showcased the latest cocktail creations.
seamless browsing
Both in the bar via QR codes and online, enabling customers to explore Cloud 23’s cocktail menu wherever they were
Looking Ahead
Want to create memorable, interactive experiences that engage your customers and reflect your brand? Webmart’s digital expertise and creative solutions can help you stand out. Let’s bring your ideas to life.
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Our Work