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Making Direct Mail Printing Simple for Hilite

Client

Hilite

Services

Mail

Sectors

eCommerce
Hands open a mail box and pulls out a piece of direct mail marketing

Overview

Hilite, a direct marketing and list management agency in Kent, turned to Webmart for reliable and cost-effective direct mail printing solutions. Recommended by another agency, Hilite quickly found a trusted partner in Webmart.

By taking the time to understand their unique workflow, we’ve become their go-to supplier, saving them time, reducing stress, and streamlining even the most complex mailing projects.

The Challenge

Hilite needed a direct mail printing partner who could:

  1. Provide consistent pricing and service levels.
  2. Manage complex mailing packs involving multiple suppliers.
  3. Save their team time by handling print and mailing logistics seamlessly.

Past experiences with other suppliers had been frustrating, with cost-cutting often leading to poor service. Hilite wanted a partner who could deliver great results without cutting corners.

The Solution

Here’s how Webmart delivered for Hilite:

Cost-Effective Solutions:
With our bulk buying power, we secured excellent pricing for Hilite on print and mailing services. This allowed them to offer competitive rates to their clients while maintaining top-notch quality.

Tailored Service:
We took the time to understand how Hilite’s team works, adapting our service to fit their processes. This meant everything ran smoothly, saving their in-house team hours of work every week.

Seamless Project Management:
Handling mailing packs with six or seven suppliers? No problem. Webmart managed the entire process, from direct mail printing to distribution, ensuring everything came together perfectly. And on the rare occasion there was an issue, we took full ownership to resolve it quickly and fairly.

The Results

Since partnering with Webmart in 2010, Hilite has enjoyed:

Looking Ahead

his case study is a testament to how Webmart’s expertise in direct mail printing can transform how businesses handle their campaigns. Whether you need time-saving solutions, seamless project management, or lower print costs, contact us today to see how we can help.

What our client said

Ever since we’ve been working with Webmart – since 2010 – I’ve never had a bad experience. Their honesty and efficiency is unparalleled, as are their prices. I know that if I try to get the sort of prices they are getting from their printers and mailing houses, I would have a real problem, as I’m not buying in bulk as they are. I would recommend that anybody who buys in print, production and postage services for their clients, try Webmart out.

Webmart yellow mug on a desk in an office.

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